FAQ

How do I measure my pet's neck?

Using a tape measure, measure where your pet's collar would normally sit. Make sure it's not too tight or too loose. 

What size should I get for my collar?

Our collars are custom made to the measurement entered when ordering, this is why it's so important to make sure you measure correctly. We make the collars with 2" on either side of the neck measurement. For example, a collar for an 18" neck would be 16"-20" total. 

Can I return my order?

Please read our return policy for more information.

Can I see some more photos of products?

We post lots of photos with our products in use on our instagram and facebook pages. 

What length should I put the extra handle?

It all depends on preference and what your needs are. A lot of people choose to add it at the bottom for more control.